Support

We’re here at your service to help you any way we can. Choose from the following ways how do you want to get your questions answered quickly and accurately.

1. Review the top questions

For an instant answer on your issue please review first our frequently asked questions

2. File a Twitter support question

Your issue in 140 characters! Please use @followtheplace and #support so that our support team will get the tweet. We will come back to you as soon possible.

3. File a ticket

For a personal response from our support team fill the form below. Typical response time is within few hours during normal business hours (09:00 – 18:00 GMT).

What type of issue are you writing about? —Required
This helps us make sure you get the right answer as fast as possible.

Explain the problem/question in detail —Required
The more detail the better. The more we know the better we can help.

Send us a file, screenshot, or document
Sending a picture of what's wrong would be a big help. File size limit 2MB.

What is your Name? —Required
We need this so we know with whom we talk.

What's your email address? —Required
We need this so we can get back to you. Please double check that it's right.

and we'll get back to you as soon as we can.

2 thoughts on “Support

  1. Pingback: Support section goes live | blog.followtheplace.com

  2. Pingback: FAQ: Why are my photos on followtheplace.com not visible? | blog.followtheplace.com

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